Knowledgebase

The first thing to do when your server appears to be lagging is to try and isolate the cause of...

When using Bukkit, Spigot or Paper versions of Minecraft Servers, there is an additional file...

When using certain functions of the Control Panel, you may sometimes be presented with the...

Once you have purchased your server from us, your credentials and server are created instantly*...

You can find out where your server is located from the Pterodactyl Panel once you log in. Select...

Our Pterodactyl Panel utilises a service known as Gravatar for importing and displaying user...

We're pleased to announce that our Backup System has reached production phase. You can now find...

We have recently revised how our SFTP service runs, which has allowed us to optimize the service...

We have a simple database management area built right into our Panel. All MySQL servers are...

You can use our simple File Manager via the web to browse your servers files, find your Plugin...

We have an easy to use one-click Plugin installation page, that will instantly download the...

There are some cases where you need to create a new world or delete your world due to bugs...

You can login and manage your server through the Pterodactyl Mobile app available from the Google...

Once you have downloaded the Minecraft modpack or version that you want to use, you will need to...

How to use Custom Jar files/mod packs with Pterodactyl Firstly, make sure that you are logged...

Below is a list of the most common commands that you can input into your servers Pterodactyl...

The CPU usage feature of Pterodactyl Panel is useful in determining if something in your server...

You can enable/disable certain optional startup parameters that may benefit your server through...

If you find that you have got the following error message on your Pterodactyl Control Panel;...